If you’re struggling to find information about the COVID vaccination programme on the Fylde Coast, are confused about where to go or when or if your family member has questions but doesn’t have access to the internet you can call a new Fylde Coast hotline.

The Covid-19 Vaccine Hotline has been set up to be the go to resource for questions regarding the Fylde Coast vaccination programme. The purpose of the Hotline is to be a reliable source of information about the Covid-19 vaccine and the local vaccination programme.

The Covid-19 Vaccine Hotline is available 10am-8pm 7 days a week to take calls about the Fylde Coast Covid-19 vaccination programme. The phone number for the Covid-19 Vaccine Hotline is 0300 7906856.

The Covid-19 Vaccine Hotline will answer your questions about the Covid-19 vaccine including but not limited to; if you are eligible for the vaccine; where you can get vaccinated; and the effects of having the vaccine. Advice will be based on publicly available information, drawn from a range of sources

The Covid-19 Vaccine Hotline has translation and accessibility services available to support people with a wide range of communication needs.

Calls to the Hotline will cost the same as calling your GP practice from a landline. Costs from a mobile phone will depend on your network provider and call plan.

Whilst the Hotline is manned by a well-trained team with the most up to date national and local guidance on the vaccine available to them there may be questions you have that are completely unique. If this is the case the Hotline may ask you to speak to someone else. For example, if you have unique medical queries you may be asked to speak to your GP, who will know your unique medical history best.

More information on the Covid-19 vaccine and vaccination programme can be found at https://www.healthierlsc.co.uk/CovidVaccination/faqs. 

Online Services - emis Patient access

You can now order your repeat prescriptions or book appointments online.

To use EMIS Patient Access you will need a Practice ID number and Access ID number which can be obtained from the practice, and, in conjunction with a password, will be unique to you. Click here to log in.

Opening Times

The surgery is open every weekday between 8.00am and 6.30pm.

Reception staff are available to speak to you from 8.00am - 6.30pm Monday, Tuesday, Friday and 8.00am - 8.00pm on a Wednesday face to face or via the telephone and can advise you with regard to accessing services.

We will try and answer the telephone promptly and ensure that there are sufficient staff to do this. Please keep your telephone calls brief and avoid calling during the peak morning time for non-urgent matters. Do not give up if the number is engaged. This is an extremely busy line. Keep calling and your call will slot into the system.

Practice History

The practice was founded after the First World War by Dr Pitt Taylor who was joined by Dr Dorothy Potts in 1939.

Dr Potts saw the practice through the war period and the difficult early days of the National Health Service in 1948. On her retirement in 1959 Drs John and Irene Cox were appointed and were joined by their nephew, Dr Joe Cox in 1962.Government reforms in 1966 favoured larger group practices and the partners joined colleagues at Ansdell Road. This union was unsuccessful and so Dr Joe Cox began a new phase of the practice with his wife Dr Barbara Cox in April 1970. A rapid expansion in numbers of patients followed and in 1977 Dr Krishna Gupta joined the practice. For 10 years the practice developed in the converted farmhouse but again Government changes were imminent and in 1986 it was decided to build our current purpose-built premises. Dr Mark Preskey joined the practice in 1987 and the site at 178 Waterloo Road developed. The Medical Centre was opened in May 1989.

The imposition of the 1990 Contract saw a new approach to patient care. Targets for cervical smears and immunisations had to be met and health promotion activities began to run in conjunction with the traditional surgeries. The practice continued to grow and in 1992 Dr John Calvert joined as the fifth partner. Since 1995 Dr Joe Cox, Dr Barbara Cox and Dr Krishna Gupta have retired from the practice to be succeeded by Dr Allison Rees, Dr Mike Butler, Dr Steve Thompson and Dr Laura Barker.  Dr Allison Rees Left the practice in April 2017.

We are supported by a highly motivated team of nurses and administrative staff - directed by our practice manager. We also have a greatly experienced range of health authority attached staff comprising district nurses, health visitors and health care assistants who work closely alongside us to provide the best possible integrated approach to patient care.